Can't find what you're looking for? Email us at [email protected]
Yes. Registrants are never charged to use Poppylist. We do have a small transaction fees charged to gift givers. Learn more
Yes. Our universal baby registry lets you add any product or service from any online website.
Please contact our team at [email protected], and we would be happy to transfer your entire baby registry over to Poppylist, for free!
From your registry, click the "Add to Registry" button. From there, click the button under "Any Product from Any Store". Copy the URL of the product you want to add from your preferred online merchant. Prices vary at any given time and per website. The price will auto-populate, but please double-check the amount of the product at that time.
Follow the same instructions as adding a product. If this is a subscription, please calculate how many months you'd like for someone to contribute and insert that amount in the price box.
Yes! You can select a header image, a profile photo, and enter a welcome message.
We only allow one account per registry. Please share your login information with your partner.
Our registry platform currently only supports customers in the United States. Gift givers outside the U.S. can still purchase gifts from your registry.
While logged in to your account, click the 'Purchased Items' tab. From there, click the button that says 'Ship My Gift' to initiate the fulfillment process.
If Poppylist is unsuccessful at finding the exact product or service you registered for, we will automatically deposit the funds into your Poppylist Bank. You can make an immediate withdrawal at any time. Your funds can be withdrawn as an electronic gift card (Visa, Amazon or Target) or as a PayPal transfer.
You decide on an item-by-item basis whether to allow gift givers to ship a purchase to their own address. If you enable that option for an item, the gift giver can choose at checkout to have it shipped to themselves or to you.
Once you select 'Ship My Gift,' Poppylist has an SLA time of 72 hours to initiate the fulfillment of your gift. Once we fulfill your item, standard shipping times vary by merchant.
Yes. Your information is private. We do not sell your contact information or data to third parties.
No one has the ability to "reserve" you a gift. This eliminates duplicate gift giving, and allows you, the registrant, to have complete visibility into exactly what gifts have been secured for you.
When it's time to redeem your gift, if you've changed your mind, you can opt for the value of the gift to be deposited into your Poppylist Bank instead of the physical product.
Yes. We eliminate surprises and make it easy for you to thank all of your gift givers by keeping their name next to the gift they bought you.
We adhere to each brand and merchant's return policy. We would be happy to assist you if you would like to initiate a return or exchange. Please get in touch with [email protected].
Yes! We offer a referral program where you can earn $50 for each friend who registers on Poppylist using your unique link. To access your unique link, navigate to the 'Settings' screen in your registry and click the 'Referrals' tab.
For any questions regarding your baby registry, please contact [email protected]
When someone contributes to a group gift, the funds are held for you—they don't go straight to your Bank. You have two options at any time: Transfer to Bank (move the contributed amount to your Poppylist Bank) or Gift Me (when the goal is reached, request fulfillment to have the item shipped to you). Visit your Gift Tracker under Purchased Items to manage your group gifts.
You can transfer contributions to your Poppylist Bank at any time—you don't have to wait for the goal to be reached. Once you transfer, the group gift is closed to further contributions. If you'd prefer to receive the physical item instead, wait until the goal is reached and use the Gift Me option.
When contributions reach the full amount of the item, the Gift Me button becomes available. Click it to request fulfillment and have the item shipped to you. You can also choose to transfer the funds to your Bank instead—it's entirely up to you.
No. Once you transfer a group gift to your Bank, it's closed to further contributions. The Fund button will no longer appear for that item. If you want to keep collecting contributions, hold off on transferring until you're ready.
You can click here to search for a parent's registry. If you're unable to locate their registry, it's because they've selected to have it private. In this case, please contact them directly for a link to their baby registry.
Poppylist is free for registrants! However, to offer our expectant parents the full range of benefits and services they've selected with Poppylist, we have some transaction fees for gift purchases. Here's the breakdown:
- Credit Card Fee: 2.9% + $0.30, which goes to your credit card company.
- Poppylist Service Fee: 7% covers high-touch support for registrants, including but not limited to registry assistance, gift fulfillment concierge, and gift return/exchange support.
- Shipping Fee: $4.99 for orders under $75, free shipping for orders $75 and above.
If the registrant has allowed shipping to the gift giver for that item, you can choose at checkout whether the gift ships to you or to the registrant—so you can have it sent to your home and bring it to the shower in person. If that option isn’t shown, the registrant has limited that item to delivery to their address only.
You will not receive a shipping confirmation. Our parents choose when they want to redeem their gift. Some may not want to store a high chair for six months and prefer to receive it later— for example. So to avoid confusion, shipping details are only shared with them.
Poppylist keeps track of every item purchased and redeemed from their baby registry, so no need to worry. Our parents are very thoughtful, and we’re sure you’ll receive a thank you card. We also remind them to send their gift givers a note. After all, there’s a lot to keep track of when you’re preparing to become a parent.
Gift givers do not have the ability to reserve a gift. This eliminates duplicate gift giving, and allows our registrants to have complete visibility into exactly what gifts have been secured from their baby registry.
Yes. You will receive a confirmation email right away that includes a summary of your purchase.
To: Email address your provided
From: [email protected]
Subject Line: Poppylist Order Confirmation
If you do not see this in your primary inbox, please check your Promotions or Spam folder for an email from [email protected] and select Safe Sender. This will ensure you never miss an email from us again!
Click the "Fund item" button on any group gift. You can choose any amount to contribute—the amount shown is the remaining balance needed to reach the goal, but you can contribute less or more. Your contribution is processed like any other registry purchase, and the registrant will receive a notification.
The Bank is your pool of funds inside your baby registry account.
1. You can select 'Add to Bank' on any items that have been purchased for you instead of having Poppylist fulfill and ship the physical item.
2. If an item is sold out or if there is a price discrepancy, Poppylist will automatically deposit the amount your gift was purchased for into your Bank.
From your registry, navigate to your Bank. Click the "Withdraw" button at the top of the screen, and you'll be able to select the amount of your withdrawal. Next, you'll be prompted to choose a gift card (Amazon, Target or Visa) or PayPal.
To deposit funds into your PayPal account:
Yes! You can make as many withdrawals as you'd like from your bank funds.
There is no expiration for the funds in your Bank. Whenever you're ready to withdraw, they'll be there.
Every deposit and withdrawal is documented and saved inside your account for visibility.
We will issue you the exact amount you request from your withdrawal.
Your virtual gift card does not have to be activated, and can be used as soon as you receive it.
No. We understand things change, and it’s your sole discretion to apply the funds on the card as you see fit.
Your card can be used in-store only if the merchant can manually enter your card information.
No. There are zero fees.
Amazon and Target gift cards never expire. US Visa gift cards expire six months from the date of issuance. International Visa gift cards expire 3 years from the date of issuance.
Registry Concierge is a personalized, done-for-you service where our experts build your entire baby registry for you. We curate a custom registry based on your lifestyle, preferences, home, and needs—whether you're expecting your first baby or adding to your growing family.
You get a fully customized registry, two rounds of edits and honest product recommendations.
The service is a one-time investment of $395. You can purchase it here.
• A fully curated, custom baby registry built just for your family
• Two optional rounds of edits
• Honest, expert-backed product recommendations
• A ready-to-share registry that actually fits your life
Most parents complete it in 20 minutes.
Once your survey is complete, our team begins curating your registry. You'll receive your first draft within 7 business days, followed by the option to request edits and refinements.
Your first draft arrives within 7 business days.
Revisions depend on your feedback, but most parents finalize everything within 2-5 business days after receiving their draft.
Absolutely. Your registry is fully editable at any time. You can remove items, add items, adjust quantities, or tweak categories—your registry stays fully in your control.
We get to know you as a parent and as a person. You'll answer questions about your:
• Personal style and home aesthetic
• Budget
• Parenting values (minimalist, organic-first, tech-forward, etc.)
• Lifestyle (location, activities, travel, pets, etc.)
• Home setup (apartment vs. house, nursery space, siblings)
• Must-haves, no-gos, and personal preferences
This ensures your registry feels intentional and right for your family.
You get two rounds of revisions, and you're encouraged to share honest feedback. We'll make updates until your registry feels right for your family.
Absolutely. Many parents come to Concierge after starting and feeling overwhelmed. We can refine, replace, or rebuild what you already have.
Yes. Most repeat parents love Concierge because they want an updated, minimal, "only what matters now" registry. We focus on what you need for this stage and this baby.
Because this is a custom service, all Concierge purchases are final. If you have questions before purchasing, our team is happy to help. You may email [email protected].
Our in-house team of registry specialists and parents, not outsourced workers or contractors. Sometimes it's even our Founder who helps build them.
